Business processes are driven by documents.
Offices are flooded with documents. Whether these documents are paper or electronic, they create information overload, which causes storage, routing and retrieval challenges. A number of benefits can be realized through implementation of a Electronic Document Management System.
Enhanced Productivity and Efficiency
By simplifying the process of capturing, storing, routing and retrieving documents, your organization will benefit from greater efficiency and productivity. The ability to retrieve a document with the click of a mouse or simple search query can significantly enhance office efficiency.
Better Customer Service
Improved customer service is also possible with an electronic document management system. Your customers expect information to available at your customer service team’s fingertips. Having all the information available at your desktop and ready to email or fax allows your customer service representatives to provide the high levels of customer service required in today’s competitive business emvironment.
Cost Reduction
Traditional paper management and storage can drain away up to 3% of an organization's revenues. That can mean as much as $300,000 in annual costs for a $10,000,000 organization. The positive effect to your bottom line is realized through electronically managing your documents to create operational efficiencies as well as savings in space and time.
Regulatory Compliance
Document Management will assist in maintaining compliance with numerous privacy regulations such as HIPAA (Health Insurance Portability and Accountability Act) and FACTA (Fair and Accurate Transactions Act) or regulations that control how you manage your information such as SOX (Sarbanes-Oxley Act). An electronic document management system can provide audit, version control and access control to assure that your organization is in compliance.
Risk Management
A strong disaster recovery plan is critical to ensuring your information is safe from disasters. Fire, weather related and other business interruption events leave paper based information much more vulnerable than electronic information. An electronic document management system creates a strong disaster recovery plan for your paper-based information as well as electronic information.
More Information
For more detailed information on the benefits of Workflow and Document Management Systems, click here.
To learn more about how your business could benefit from our Workflow and Document Management Solutions, contact us today.
